We're connecting communities like yours to the Fibrehood.
As Canada's fastest Pure Fibre Internet with unmatched speed and exceptional customer care, we’re a 100% independent network and 100% committed to the communities we serve.
Once construction is complete, our commitment to residents extends to the careful restoration of affected areas.
Our restoration responsibility:
- Construction is responsible for ALL restoration work related to our activities
- Our contractors are prime for this work and complete all restoration activities
- Restoration is typically completed within the last 2 weeks of the construction process (weather dependent)
- All restoration work meets or exceeds municipal standards
- Each project undergoes a thorough inspection by the municipality before sign-off
Driveway & hardscape restoration:
- Temporary safety filling immediately after construction
- Final asphalt (HL-3) and interlock restoration follows construction
- All restored areas match or exceed original condition
Lawn restoration process:
- Our contractors handle all sod and seed restoration
- If damage occurs, we collaborate with licensed professionals to restore your property to its original condition
Seasonal Considerations
- Spring/early summer: Sod installation (preferred method when temperatures are moderate)
- Hot summer months: Topsoil and seed application (requires daily watering by homeowners)
- Late summer to fall: Sod installation (optimal conditions for root establishment)
- Winter months: Restoration postponed until favourable growing conditions in spring
Post sod installation:
- telMAX provides initial watering
- Homeowners are encouraged to keep sod adequately hydrated for up to a month
- Once established (lush and growing), treat it like the rest of your lawn
Temporary winter drops:
- In winter months when ground restoration isn't possible, temporary surface installations may be necessary
- Homeowner consent will be required for temporary solutions
- Full restoration will be completed when weather conditions permit
What makes our Pure Fibre Internet special?
Frequently asked questions around our restoration process.
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We adapt our lawn restoration based on the season: Summer/Drought: We'll use topsoil and seed. Please water daily for best results. Early spring or late summer/fall: We'll install sod when temperatures are lower and rainfall is higher. We'll provide initial watering, but please continue watering for about a month until roots establish. Winter: Restoration paused until favourable spring growing conditions.
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Before initiating any construction, our team conducts a thorough assessment of all neighbourhoods to determine the most efficient construction methods that minimize disruption. While we take great care to avoid such situations, there may be rare instances where a sprinkler system is inadvertently damaged during our operations. Rest assured, we are prepared for such occurrences and maintain a team of skilled professionals ready to promptly address and repair any damage. If you find yourself in need of assistance with this matter, please contact us at cc@telmax.com. Our team will promptly get in touch with you to resolve the issue.
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James K
The Fibre Internet speeds are consistent, and I'm saving considerable money compared to my previous Internet provider while getting significantly better service.
Andrey K
The Fibre Internet is fast, reliable, and consistent, even during peak hours and I’ve never experienced any issues. I really appreciate their competitive Internet pricing and willingness to adjust plans or offer promotions.
Mickey Y
telMAX far outperforms Bell and Rogers in terms of everything, from stability and Fibre Internet speeds to issue management.